Our commitment to you

Convenience. Reliability. And no nasty surprises. That's what service should be. Feel at ease knowing that your car is being serviced by trained technicians using specialised diagnostic equipment. After all, nobody knows your Ford better than we do.

Book your service in with Pacific Motor Group for a hassle free experience. As an authorised Ford dealer our technicians are trained by Ford and backed by warranty. Using Ford’s latest diagnostic technology our specialist technicians can cut straight to the heart of the problem, saving you time and money. Our parts department carries an extensive range of genuine Ford parts, repairing your Ford with genuine parts at an authorised dealer protects your warranty.  

We are also able to cover a range of other services from WOF’s to vehicle valuations through our technicians in our AA auto centre.

Our Whangarei workshop is fully booked for the next two weeks, please select your preferred booking date two weeks from today. If your enquiry is urgent please call our service team on 09 430 4434

Call to Book Whangarei Service Call to Book Kerikeri Service

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  Loan Car

  We have a range of Ford loan vehicles to keep you on the go. So when you book a scheduled service, book a late model loan car that works for you.¹

  
  

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  MapCare*

  When you have a Ford with sat-nav we can help you stay on track with map updates included with every scheduled service.² 
  _{*Only available on SYNC2 models when software updates are available.}

  

• Extended Roadside Assistance

  Assistance even after your new car's standard Roadside Assistance ends. Keep servicing with us and receive Extended Roadside Assistance with your scheduled service. No matter how old, or how many kilometers it has done.³

  

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  Vehicle Report Card

  Bring your Ford in for a service and we will complete a vehicle report card with a straight-forward indication of what was looked at, and what might need to be looked at in the future

  
  

  Book a service today with us and experience what service should be. _{See ford.co.nz for full terms. 1. Loan Car – Vehicle model availability may vary. Available to eligible customers at participating dealers on scheduled logbook service or overnight warranty repairs. Booking required. Participating Dealers may require customers to comply with general usage conditions. 2. MapCare – Available annually at participating dealers with scheduled logbook services for up to 7 years (but no later than 30 September 2024). For eligible customers only. For vehicles fitted with SYNC®2 satellite navigation. 3. Extended Roadside Assistance - Excludes vehicles being used for hire and reward (taxis & rental vehicles, incl. camper vans). For eligible customers only at participating Dealers. Roadside Assistance provided with your scheduled logbook service for 12 months or until your next eligible scheduled service (whichever occurs first). Customers must comply with scheduled servicing intervals to maintain continuity of membership.}