We are excited to welcome you back
We hope that you are safe and that you and your bubble have navigated your way successfully through the past 4 weeks of Lockdown.
We’re pleased to let you know that under the Government’s announcement that New Zealand is moving to Covid-19 Alert Level 3, Pacific Motor Group are able to reopen this Tuesday 28th April 2020 at 9.00am and we can provide contactless service, parts, vehicle sales and financing.
As you would hope, we’re taking the responsibility of welcoming back our staff and customers extremely seriously and that’s why we’re taking a number of measures to keep our local communities safe.
As you can no doubt appreciate, the list of safety measures is long and detailed, but we’ve tried to summarise a few of the key points for you below;
Booking your vehicle in for Service
Visiting our dealership for your Service
Roof and Doors
If you missed your service during Level 4 lockdown, or it’s due for a service shortly, you don’t need to worry about losing your warranty. Our franchisors have made allowances during these extraordinary circumstances, to allow you time to book in a service date that works for you. Please talk to our service advisors who can guide you through the revised requirements. You can request a service appointment online on our website here
We are more than happy to talk to you through this new way of servicing on the numbers below:
Whangarei - Dale Stephens 021 022 73742
Waipapa - Paul Eyres 021 022 34321
Convenience. Reliability. And no nasty surprises. That's what service should be. Feel at ease knowing that your car is being serviced by trained technicians using specialised diagnostic equipment. After all, nobody knows your Ford better than we do.
Book your Ford in for a service
Book your service in with Pacific Motor Group for a hassle free experience. As an authorised Ford dealer our technicians are trained by Ford and backed by warranty. Using Ford’s latest diagnostic technology our specialist technicians can cut straight to the heart of the problem, saving you time and money. Our parts department carries an extensive range of genuine Ford parts, repairing your Ford with genuine parts at an authorised dealer protects your warranty.
We are also able to cover a range of other services from WOF’s to vehicle valuations through our technicians in our AA auto centre.
Our Whangarei workshop is fully booked for the next two weeks, please select your preferred booking date two weeks from today. If your enquiry is urgent please call our service team on 09 430 4434
Keep your Ford at its best
We have a range of Ford loan vehicles to keep you on the go. So when you book a scheduled service, book a late model loan car that works for you.1
When you have a Ford with sat-nav we can help you stay on track with map updates included with every scheduled service.2
*Only available on SYNC2 models when software updates are available.
Assistance even after your new car's standard Roadside Assistance ends. Keep servicing with us and receive Extended Roadside Assistance with your scheduled service. No matter how old, or how many kilometers it has done.3
Bring your Ford in for a service and we will complete a vehicle report card with a straight-forward indication of what was looked at, and what might need to be looked at in the future.
Book a service today with us and experience what service should be.
See ford.co.nz for full terms. 1. Loan Car – Vehicle model availability may vary. Available to eligible customers at participating dealers on scheduled logbook service or overnight warranty repairs. Booking required. Participating Dealers may require customers to comply with general usage conditions. 2. MapCare – Available annually at participating dealers with scheduled logbook services for up to 7 years (but no later than 30 September 2024). For eligible customers only. For vehicles fitted with SYNC®2 satellite navigation. 3. Extended Roadside Assistance - Excludes vehicles being used for hire and reward (taxis & rental vehicles, incl. camper vans). For eligible customers only at participating Dealers. Roadside Assistance provided with your scheduled logbook service for 12 months or until your next eligible scheduled service (whichever occurs first). Customers must comply with scheduled servicing intervals to maintain continuity of membership.