COVID-19 Update

Covid-19 Update

As per the latest government announcement PMG is in the process of closing down any un essential services. We will be fully closed by Wednesday the 25th March 2020.

However, we will have some staff on call who will be available for any urgent work required to keep your vehicles safe. We are only able to provide this service to people who are part of the essential service network. Ie Health workers, Fire Departments, Police etc.

Please use the below contacts if you require emergency work for your vehicle and we will contact you to arrange this if it is possible.

Whangarei – Ford & Mazda: Dale Stephens 021 022 73742 email:

Whangarei – Mitsubishi, Suzuki & AA Centre: Clinton Repia 021 136 5276 email:

Waipapa – All brands:  Paul Eyres 021 022 34321 email:

We appreciate your support and understanding and will endeavour to do all we can to provide you with the service you require.

Please look after yourselves and your families during this time.

The PMG Team


Our commitment to you

Convenience. Reliability. And no nasty surprises. That's what service should be. Feel at ease knowing that your car is being serviced by trained technicians using specialised diagnostic equipment. After all, nobody knows your Ford better than we do.

Book your Ford in for a service

Book your service in with Pacific Motor Group for a hassle free experience. As an authorised Ford dealer our technicians are trained by Ford and backed by warranty. Using Ford’s latest diagnostic technology our specialist technicians can cut straight to the heart of the problem, saving you time and money. Our parts department carries an extensive range of genuine Ford parts, repairing your Ford with genuine parts at an authorised dealer protects your warranty.  

We are also able to cover a range of other services from WOF’s to vehicle valuations through our technicians in our AA auto centre.

Our Whangarei workshop is fully booked for the next two weeks, please select your preferred booking date two weeks from today. If your enquiry is urgent please call our service team on 09 430 4434

Call to Book Whangarei Service Call to Book Kerikeri Service

Keep your Ford at its best

  • Ford Fiesta Active

    Loan Car

    We have a range of Ford loan vehicles to keep you on the go. So when you book a scheduled service, book a late model loan car that works for you.1

  • MapCare*

    When you have a Ford with sat-nav we can help you stay on track with map updates included with every scheduled service.2
    *Only available on SYNC2 models when software updates are available.

    Ford Fiesta Active

  • Extended Roadside Assistance

    Assistance even after your new car's standard Roadside Assistance ends. Keep servicing with us and receive Extended Roadside Assistance with your scheduled service. No matter how old, or how many kilometers it has done.3

    Ford Fiesta Active

  • Vehicle Report Card

    Bring your Ford in for a service and we will complete a vehicle report card with a straight-forward indication of what was looked at, and what might need to be looked at in the future.

    Ford Fiesta Active

Book a service today with us and experience what service should be. 

See for full terms. 1. Loan Car – Vehicle model availability may vary. Available to eligible customers at participating dealers on scheduled logbook service or overnight warranty repairs. Booking required. Participating Dealers may require customers to comply with general usage conditions. 2. MapCare – Available annually at participating dealers with scheduled logbook services for up to 7 years (but no later than 30 September 2024). For eligible customers only. For vehicles fitted with SYNC®2 satellite navigation. 3. Extended Roadside Assistance - Excludes vehicles being used for hire and reward (taxis & rental vehicles, incl. camper vans). For eligible customers only at participating Dealers. Roadside Assistance provided with your scheduled logbook service for 12 months or until your next eligible scheduled service (whichever occurs first). Customers must comply with scheduled servicing intervals to maintain continuity of membership.